AI-driven
Enterprise solutions platform

The Guidance Intelligence Platform (GIP) is a unified platform for the AI solutions of Guidance Zrt., designed for large enterprise environments.

The platform can be built on existing IT infrastructure and enterprise systems to connect relevant data sources, applications, and operational processes. As a result, it provides AI-powered, context-aware operations that enable faster information access, more effective decisionmaking, and smoother operations.

Thanks to the modular structure of the Guidance Intelligence Platform, individual service elements can be implemented independently, but can also be connected to each other to enable more complex enterprise AI capabilities.

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Available modules

  • SERVICE DESK
    AI-based support for customer service and ticket management processes, with suggestions for solutions, recommendations and faster case handling.
  • DEVOPS
    Free-text information querying about the status, errors, logs, and operational events of the applications managed by the organization.
  • ADVISOR
    Interactive information search and knowledge discovery in organizational knowledge bases, documentation and internal information sources.
  • COLLABORATIVE WORKSPACE
    Provides a shared AI workspace for multiple users, where they can work together, solve problems, and prepare decisions.
  • TEST ASSISTANT
    Creates test plans, test cases and verification criteria based on functional specifications, user manuals and application documentation and executes them in the form of UI tests.
  • CUSTOM SOLUTIONS
    Provides the design and development of AI solutions tailored to individual business needs, integrating them with existing systems and enterprise processes.

Expected business impact

The Guidance Intelligence Platform is designed for organizations that do not want to just experiment with artificial intelligence, but are looking for a solution that can be quickly implemented, integrated into business processes, and delivers measurable results.

Together, the Service Desk, DevOps, Advisor, Collaborative Workspace, Test Assistant, and Custom Solutions modules provide enterprise-level AI capabilities that reduce manual work, accelerate problem management, improve knowledge access, support development and testing processes, and make teams collaborate more effectively.

The platform fits into the customer's existing systems, processes, and authorization model and accesses documentation, so it can be used not as an isolated chatbot, but as AI support built into daily operations. With its introduction, faster response times, better resource utilization, more transparent operations and higher service levels can be achieved. The Guidance Intelligence Platform aims to make AI not just a technological promise, but a tangible business advantage.

If the Guidance Intelligence Platform has piqued your interest and you would like to personally discuss the possibilities of developing AI-driven operations, please contact us!

Guidance Ltd. can also help you with these

Consulting

Let's plan together!

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Development

We offer customized solutions

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Testing

Testing and quality assurance

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Training

Software development and operation trainings

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Enterprise-level expertise with small-business flexibility

Guidance Ltd. was established in 2002. 
Our company's main tasks are planning, implementing and operating web applications,
special instant products and integrated softwares like financial websites.
We perform nearly all of our duties as a subcontractor of multinational firms.

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Guidance Zrt. All rights reserved.

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